ElementsDocs

Pipelines and agents built from models, your documents, APIs and code, running on your own servers.

Support

Support ticket triage

A ticket arrives by webhook. It is classified, urgent ones alert the team, a reply is drafted, and nothing is sent to the customer until a person approves it.

  1. TicketWebhook Trigger
  2. ClassifyLLM
  3. CheckStructured Output
  4. UrgentIF / Condition
  5. AlertSlack
  6. DraftLLM
  7. ReviewHuman Approval
  8. SendSend Email
  9. HoldSlack
  10. DoneOutput
Starts when another system calls it · 10 steps · 2 decisions
Step types
70
Use cases included
6
Retrieval strategies
9